Policies & Conditions

 

 

Cardboardboxes4U.com has earned a reputation for fast and accurate shipping. We're committed to shipping our products to you as quickly as possible. To accomplish this, please consider these points when deciding the best shipping method for your order: 

 

We cannot guarantee same day shipping. If you need your corrugated materials and packaging supplies delivered by a specific day, please select a shipping method based on your order - shipping the day following the day you place it, not the same day.

 

Shipping time is calculated in business days. Weekends and holidays are not included in the calculation.

The day of pickup is not included in shipping time. (If FEDX or UPS picks up a 3-day order on Tuesday, they'll deliver it on Friday.)

 

Ground shipping may take up to 5-7 business days, regardless of your proximity to our shipping depots. If you need your order by a certain date, consider selecting an upgraded shipping method to ensure you receive product on time.

 

If you have any questions about shipping methods, contact our Customer Service team before placing your order via email at:  info@cardboardboxes4u.com 

Refused Delivery 

 

 

Orders refused at delivery will be subject to a chargeback of all actual freight charges incurred (both directions), as well as any duties or taxes that may have been assessed. In addition, we reserve the right to assess a restocking charge since delivery refusals do not comply with the return requirement for an approved RA authorization.

 

Change Unshipped Order

 

Call us or email us to change your order. If your order is in process (or has shipped) you can no longer submit an order change request. However, if you have found an error at this point, please contact us and we will determine if changes can still be made to your order. You can contact us via email at:  info@cardboardboxes4u.com

 

Cancel Unshipped Order

 

Call us or email us to cancel your order. If your order is in process (or has shipped) you can no longer submit an order cancellation request. However, please contact us and we will determine if changes can still be made to your order. You can contact us via email at: info@cardboardboxes4u.com

 

Privacy & Security

 

Your privacy and security are highly respected and carefully safeguarded at Cardboardboxes4u.com. We value our relationship with you and appreciate the trust you put in us by providing requested information. 

 

 

We know how scary it can be to give information over the Internet. You can rest assured that we are firmly committed to protecting the privacy and security of all your communications with us. We do not provide any personal identifying information, regardless of its source, to any third party for any purpose other than as described in this Privacy Policy. Any information you provide in your secure member profile or during the process of submitting a filter product request or order is used only to improve our service to you.

 

Our Privacy & Security Commitment to You:

 

Information Collection and Use

 

Cardboardboxes4u is the sole owner of information collected on this site. We will not sell, share, or rent this information to any outside parties, except as outlined in this Policy. We collect information from our customers to prepare quotes, process orders and better serve you with pertinent information, such as order confirmations and order status updates. Information collected may include your name, shipping address, billing address, telephone number(s), email address and payment information. Please be sure to enable email from cardboardboxes4u.com so you are able to receive confirmations of your orders and responses to any questions you send to us.

 

We require you to submit an email address and password for logging into your secure member area. To safeguard your login information, we ask that you select a security question and answer. DO NOT share your login information nor security information with anyone. If you elect to receive our newsletter/special promotions emails, your contact information will be used for the delivery of these items.

 

Your member profile asks you only for very basic contact information. This contact information is used to respond to your requests and to uniquely identify you. You are encouraged to keep your information up-to-date. This will save you time on all your future requests and orders.

 

Opt-In/Opt-Out Choice

 

Cardboardboxes4U does NOT do any mass/junk emailing’s. Your email address is strictly used to respond to your requests and send you information on periodic specials or news. You may elect to opt-in or opt-out of periodic emailing’s and text messages from us by emailing or calling to let us know your personal preferences. Or you can update your preferences by logging into your account and changing your preferences.

 

Security

 

Cardboardboxes4U.com takes precautions to protect its customers' information. When you submit sensitive information to us, your information is protected both online and offline.

 

Our site provides you with THE HIGHEST available technology for ensuring maximum security in data transmittal by using Extended Validation SSL (secure socket layer) and 256-bit encrypted security for all activity when you're logged into the Members Only Area (including updating profile data, placing and tracking orders, etc.). Contact information (like your email address, phone number, shipping address) and credit card information is used only for the purpose of processing and shipping products to you. The most sensitive portion of your credit card information, the 3-digit CVV code, is never stored in our system and must be re-entered each time you place an order.

 

In addition to the highest encryption technology, we consult regularly with an outside party, to test our website and ensure all confidential information is safe from hackers and that we meets all current PCI security payment card industry standards. .

 

We further stand behind our commitment to your privacy and security by complying with all BBBOnline Reliability and Accreditation Program requirements for integrity, dependability and customer service response.

 

To ensure your comfort in the security of our website, please feel free to visit the necessary links to certify the current validity of our security certifications by clicking on the appropriate seal:

 

Access to all of our users' information is restricted. Cardboardboxes4U requires all employees to be bound by strict confidentiality agreements. We limit all employees to sensitive information and adhere to stringent security measures and only release limited information when required to perform a specific job.

 

All Cardboardboxes4U servers, including web servers, mail servers and database servers, are housed and maintained in secure locations that utilize multi-tiered security measures to ensure the physical security of your data, including 24/7/365 professional security, video surveillance, biometric retinal scanning and man-trap entry points.

 

Access to servers and database is strictly monitored and protected from outside access. Internet access is restricted and protected by real time scans for viruses, continuous scans of all servers, as well as multiple firewalls and other security features throughout our network. We restrict common ports of attack at our firewall, as well as employ a number of systems that watch for malicious activity. Our hosting company also utilizes a third party to run security and vulnerability audits, including but not limited to port scans, server configuration audits and other security and vulnerability checks that help ensure that servers are as secure as possible.

 

All employees are kept up-to-date on security and privacy practices and are continually notified and reminded about the importance of privacy and what they can do to ensure that customers' information remains protected at all times.

 

Cookies

 

We customize certain web page content based upon browser types and other information provided by our cookie. If you choose to reject the cookie, you can still browse our store but will be unable to use the shopping cart to buy merchandise. Our shopping cart cannot function properly without cookies enabled so that the necessary information to process your order and provide the necessary safeguards is transmitted to us.

 

If you disable cookies, we will be unable to accept your online order. We will not share any personally identifiable information provided by this cookie with any third party. This privacy statement covers the use of cookies by Cardboardboxes4u.com only and does not cover the use of cookies by any other party.

 

Sharing of Information

 

We may employ third party companies to perform functions on our behalf. These functions may include quoting freight charges, package delivery, marketing assistance, order fulfillment, postal and email delivery, data analyses and credit processing. The third parties we contract for these purposes have limited access to your personal information and may not use it for other purposes. Extreme care and discretion are exercised when evaluating third party sites. We only brand third-party sites if their organization applies stringent security and privacy practices that parallel our own commitment to safe online shopping.

 

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website. We may collect and possibly share personally identifiable information and any other information available to us in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person or as otherwise required by law.

 

Customer Reviews

 

The Customer Reviews section of the Cardboardboxes4U website is for the purpose of sharing customer experiences. This section is moderated to ensure accurate testimonials. Published reviews are genuine and are not edited or altered by us or any third party. Cardboardboxes4U reserves the right to post or remove any testimonial at its discretion.

 

By posting your comment(s) or testimonial(s) ("Testimonial") on our website, you give us permission to reprint or use the Testimonial in connection with our business. You also are agreeing to the following: (1) The reprint or use of the Testimonial will be at our discretion and without compensation; 2) We may use the Testimonial with or without any pseudo (pen) name credit; 3) Our right to use the Testimonial is perpetual and may be assigned by us; 4) We may use the Testimonial locally, nationally or globally and such use may be made in any media, information or communication platform (including Internet advertising) currently in use or later developed; and 5) You and not someone else composed and posted the Testimonial. Other than your pseudo (pen) name and your general geographic location (city or state or country), which we may or may not use, your personal contact information will not be disclosed in connection with our reprint or use of your Testimonial.

 

Children

 

Cardboardboxes4U.com does not sell products for purchase by children.

 

External Links

 

This website contains links to other sites. We are not responsible for the privacy practices or the content of such websites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies only to information collected directly by Cardboardboxes4U.com

 

Notification of Changes

 

If we decide to change our Privacy Policy, we will post those changes to this privacy statement, the home page and/or other places we deem appropriate so that you are aware of what information we collect, how we use it and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email or by means of a notice on our home page.

 

Latest Update

 

The Privacy Policy contained herein became officially effective January 2nd 2011.

 

 

Returns & Replacements